Refund policy

Essa Skin Care 60-Day Satisfaction Guarantee & Hassle-Free Refund Policy

At Essa Skin Care, we stand behind the quality and effectiveness of our products. Your satisfaction is our top priority, which is why we offer a 60-day, risk-free return policy—even if you’ve used the entire bottle!

✔ Try It. Love It. Or Get Your Money Back!

If, for any reason, you’re not completely satisfied with your purchase, you can return it within 60 days of receiving your order for a full refund—no questions asked.

How to Request a Return:

1️⃣ Email us at sales@essaskincare.com with your order number and reason for the return.
2️⃣ We’ll send you a prepaid return shipping label (for U.S. orders). International customers will be responsible for return shipping.
3️⃣ Return the bottle—even if it’s empty. Once we receive your return, we’ll process your refund within 5-7 business days.

What’s Covered?

✔ Opened & used products
✔ Empty bottles (Yes, you can try it completely risk-free!)
✔ Unused & unopened items

What’s Not Covered?

🚫 Gift cards
🚫 Items purchased from third-party retailers (please contact them directly)
🚫 Sale or clearance items

If you have any questions, need recommendations, or would like to try another product, our team is happy to assist you!

💌 Contact Us Anytime: sales@essaskincare.com
📍 Return Address:
Essa Skin Care
1 Washington Mall, #1006
Boston, MA 02108

✨ Your Glow, Our Guarantee. ✨
Try Essa Skin Care with complete confidence—because we believe in real results! 💖